Help & Support Center
Frequently Asked Questions
Answers to common questions about our websites, process, pricing, and support.
You send us your business details, logo, photos, and any information you want included, then pay to get started. Choose a Custom Website and we build it within 24 hours. Choose Using AI, at a fraction of the price, and your website is generated the same day.
A Custom Website is built by our team and is ready within 24 hours. Using AI is generated automatically and is ready the same day, at a fraction of the price of a Custom Website. Both options are paid for when you place your order.
Yes — payment is collected when you place your order, for both a Custom Website and Using AI. With Using AI your website is generated right after payment; with a Custom Website, our team builds it within 24 hours.
Yes — payment is required when you place your order, whether you choose a Custom Website or Using AI, before we start building.
Yes — depending on your plan, you can request revisions to get the website right. See your plan's details for how many revisions are included.
Let us know what you'd like changed — depending on your plan, you can request revisions so we can get it right for you.
Absolutely. Depending on your plan, you’ll be able to request revisions before making a final decision.
Your website will be ready for your review within 24 hours.
Once you approve it, we connect your domain and launch the website. If you ordered hosting, we’ll take care of that too.
Yes — your website will work properly on phones, tablets, laptops, and desktop computers.
Yes — you can use your existing domain name or register a new one. If you ordered a domain through us, we’ll take care of the setup for you too.
Yes — hosting is available if you need it.
Both plans include a professionally designed website built around your business. The Standard plan is a great fit if you want a clean, professional online presence with the essential pages most businesses need. The Pro plan is better if you want a larger website, more flexibility, hosting included, additional features, or more revision support. You can also add extra services and add-ons at any time if needed.
We work with many local businesses including plumbers, electricians, restaurants, dentists, salons, contractors, clinics, and many others.
Yes — your website is built around your business, services, branding, and the information you provide.
Absolutely. You can upload your logo, business photos, and any content you want us to use.
No problem — if you do not have a logo yet, you can order a logo design add-on and we’ll create one for you.
That’s completely fine. Many small businesses do not have a logo yet. We can still build your website using your business name and clean typography instead of a logo.
That’s completely fine. If you are happy with your current website, you may not need a new one. But if it feels outdated, slow, or no longer reflects your business properly, we can build you a newer and more modern version.
Not at all. We handle the technical side so the process stays simple for you.
Yes — you’ll receive an admin account and can update your website at any time.
No. We keep our core plans simple and affordable by only including what most businesses actually need. Add-ons are completely optional and allow you to choose only the extra services that make sense for your business.
Still have questions?
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